Authenticity Guarantee

We are recognized as one of the most trusted leaders in the luxury handbag secondary market. As a result, product authenticity is our highest priority. Our expertise and commitment to authentic-only goods give you the assurance that your new Hermès, Chanel, Goyard, or Louis Vuitton items are guaranteed authentic.

Every item we sell meets the highest authentication standards in the industry through a rigorous three-step review process. Each piece is first examined by our in-house intake team to verify its condition, details, and consistency with brand specifications.

The item then undergoes an in-depth evaluation by our highly trained in-house authentication specialists, who conduct a comprehensive, brand-specific inspection to ensure authenticity.

Finally, every item is submitted to a trusted, independent third-party authenticator for verification. These external experts are carefully vetted, widely respected in the industry, and provide an independent authentication certificate, ensuring absolute confidence in every piece we offer.

Every purchase from N5 Luxury is backed by a full money-back authenticity guarantee. In the highly unlikely event that an item is determined to be inauthentic by any of our trusted independent authenticators, we will issue a full refund of the original purchase price.

Our third-party authentication partners include Bababebi and Authenticate First for Hermès, and Zekos Authentication for Chanel. Each is widely respected for expertise, rigor, and industry leadership.