Shipping

When you place the order, it takes up to 3 business days for us to prepare the shipment. Once the package is shipped, delivery to your home takes 7–10 business days. Shipment is via DHL Express.
All shipments are fully insured.

*Please note: Shipping to the Middle East is available; however, please expect moderate delays due to recent global events. Contact us with any questions regarding shipping times for your order.

DIRECT SIGNATURE REQUIRED

All packages are shipped with direct signature required, and our carrier is instructed not to leave packages without your signature.

SHIPPING CUTOFF TIMES

We ship Monday through Friday. Orders received before 2 p.m. EST ship the same day. Orders received after 2 p.m. EST may ship the next business day. If you would like your package shipped on Friday for Saturday delivery, please let us know.

Clients purchasing an item under $10,000 may request overnight shipping for an additional surcharge.

INTERNATIONAL SHIPPING

We ship overseas via DHL Express and FedEx Express, typically Monday through Friday. We charge a flat fee for shipping and duties.

If customs in the buyer’s country require additional duties, the buyer is responsible for those charges. If the buyer rejects the package, we will request a return. The buyer is responsible for any costs incurred due to the return, which will be deducted from the refund.

If you have any questions regarding customs charges, please contact us. All shipments are fully insured for loss in transit, except for seizure by customs authorities.

Please note: We are not responsible for any shipping delays caused by FedEx or DHL.